Question 1

How do the 3 free reports work?

Accepted Answer

Every new user gets 3 free property reports — no credit card required. Just search an NYC address and we'll generate a full report instantly. Once you've used all 3, you can purchase an access window (7, 30, or 90 days) for unlimited reports — no per-search fees.

Question 2

Do I need to sign up to search?

Accepted Answer

To view the full report you'll need to sign in — either with your email via a one-time passcode or with Google. It takes a few seconds, and there's no password to remember.

Question 3

Can I search any NYC address?

Accepted Answer

eriCrib covers all five boroughs — Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. We aggregate data from government, public, and third-party sources, so if there are records on a building, we can generate a report for it.

Question 4

What does a VeriCrib report include?

Accepted Answer

Each report covers four pillars: Building Safety (fire, gas, structural, elevator, vacate orders), Day-to-Day Living (lead, pests, mold, heat, hot water, plumbing, noise, maintenance and construction), Landlord Red Flags (harassment, evictions, enforcement, tax liens, litigation, portfolio insights), and Area Context (crime, street noise, community concerns, nearby construction). You also get an AI-powered verdict with a plain-English summary of the building's overall condition.

Question 5

What counts as a "report"?

Accepted Answer

A report is generated each time you look up a new address. Revisiting an address you've already searched doesn't count as a new report — your previous results are saved and accessible anytime during your access window.

Question 6

Do unused free reports expire?

Accepted Answer

No. Your 3 free reports never expire. If you use one today and come back in six months, you'll still have the remaining two waiting for you.

Question 7

What happens when my access window ends?

Accepted Answer

When your window ends, you'll need to purchase a new one to run reports on new addresses. Any properties you've saved to your list stay saved — you won't lose your research.

Question 8

Can I upgrade mid-window?

Accepted Answer

Not yet, but we're working on it. For now, we recommend choosing the window that best fits your apartment search timeline. Most users find the 1-month window is the sweet spot.

Question 9

Where does VeriCrib get its data?

Accepted Answer

All data comes from government, public, and third-party sources — including NYC housing, buildings, health, and fire safety agencies. We don't scrape or estimate; every data point links back to an official record.

Question 10

How current is the data?

Accepted Answer

We sync with city databases regularly. Most datasets update daily or weekly at the source. Each report shows the exact "last updated" date for every data source so you know exactly how fresh the information is.

Question 11

What if I think something in a report is wrong?

Accepted Answer

We take data accuracy seriously. If something looks off, use the Contact page to report the issue — select "Data Accuracy Issue" as the topic and include the address. We'll investigate and correct any errors.

Question 12

Do you track what addresses I search?

Accepted Answer

We store your search history so you can revisit past reports, but we never sell or share your search data with landlords, brokers, or any third party. See our Privacy Policy for full details.

Question 13

Can I share a report with someone?

Accepted Answer

Yes — tap the Share button in the report header or the "What's next?" section at the bottom of any report. You can copy the link or share directly via your device's share sheet.

Question 14

How do I delete my account?

Accepted Answer

You can delete your account from the Account page under Settings. This permanently removes your profile, search history, and saved properties. If you need help, reach out via our Contact page.

Frequently Asked Questions

Getting Started

Pricing & Access

Data & Accuracy

Privacy & Account